Privacy Policy

Privacy Policy 

Last Updated: 08/21/2023

At Softers Shoes, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or make purchases. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment information (credit card number, billing address)
  • User account information (username, password)

b. Non-Personal Information:

  • Cookies and similar technologies to collect data about your browsing activities, such as IP address, browser type, and device information.
  • Aggregate information about website usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

a. Providing Products and Services:

  • Processing and fulfilling your orders.
  • Sending order confirmations, shipping notifications, and updates.
  • Providing customer support and responding to inquiries.

b. Improving Our Services:

  • Analyzing data to enhance our website's functionality, content, and user experience.
  • Conducting research and analysis to improve our products and services.

c. Marketing and Communication:

  • Sending promotional emails, newsletters, and offers (you can opt-out at any time).
  • Tailoring content and advertisements to your interests.
  • Conducting surveys and contests.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

a. Service Providers: We may share information with third-party service providers who help us with website hosting, payment processing, shipping, and other essential functions.

b. Legal Obligations: We may disclose information in response to legal requirements, including subpoenas, court orders, or as necessary to protect our rights or comply with applicable laws.

c. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security

We take reasonable measures to protect your personal information. However, no method of data transmission or storage is entirely secure. We cannot guarantee the security of your data.

5. Your Choices

You have choices regarding the collection and use of your information:

a. Access and Update: You can access and update your account information at any time by logging into your account on our website.

b. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

6. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will revise the "Last Updated" date at the top of the policy. Please review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: contact@softers-shoes.com